FAQ

AFG Teknoloji is a brand that offers innovative solutions in 3D printing technology and develops high-quality products. Our goal is to provide the best experience to our customers by utilizing the vast possibilities offered by 3D printers.

You can easily purchase our products through our website. After adding your items to the cart, you can complete your purchase using our secure payment methods.

Our products can be used in a variety of professional and hobby projects. We offer ideal solutions for industrial design, prototype production, personal projects, and much more.

The delivery time of your order may vary depending on product availability and your delivery address. The stock status of our products is regularly updated on our website. Products in stock are usually shipped within 3-5 business days. Delivery times for out-of-stock products may be longer. You can find detailed information and an estimated delivery time in your confirmation email. For further information or inquiries, feel free to reach out to us via our WhatsApp support line or by phone.

Our machine products are covered by a 2-year warranty through AFG Teknoloji. Warranty periods for other products may vary. Detailed warranty information can be found in the documents included with the product or in the warranty section of our website.

If you would like to return a product, you can create a return request through our website. Detailed information about our return policy can be found in the "Return and Exchange Policy" section of our website.

Yes, our technical support team is happy to assist with any questions or issues you may have. You can submit your support request through the contact form on our website.

Yes, you can get the latest news, product updates, and inspiring projects through our social media accounts. Follow us on platforms like Instagram and WhatsApp.

Membership provides you with access to exclusive benefits from AFG Teknoloji. It is completely free and allows you to be the first to know about new products. As a member, you will also receive updates on special offers and discounts. You can easily sign up by filling out the registration form on our website.

You have the option to pick up your order directly from our authorized dealer if you prefer to see the product in person before taking it home. Alternatively, we offer a shipping option to have your products delivered to your address. For more details on delivery options, please check the information on our website or contact our customer service.